Privacy Policy

1. Information We Collect

We collect information you provide directly (name, email, payment info) and usage data (log files, device info, analytics events) to operate and improve the Service.

2. How We Use Your Information

• Providing, maintaining, and improving the Service
• Processing billing and subscription management
• Sending transactional emails and service notifications
• Responding to support requests
• Detecting and preventing fraud or abuse

3. Data Sharing

We do not sell your personal data. We share data only with trusted service providers (payment processors, cloud infrastructure, analytics) under data processing agreements, and when required by law.

4. Data Retention

We retain your data for as long as your account is active. After account deletion, we remove personal data within 30 days, except where retention is required by law.

5. Security

We use industry-standard security practices including encryption at rest and in transit, SOC 2-compliant infrastructure, and regular security audits.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data. You can exercise these rights from your Account Settings or by contacting us.

7. Cookies

We use essential cookies for authentication and session management. No third-party advertising cookies are used.

8. Contact

For privacy inquiries, contact our Data Protection Officer at privacy@visiondigitpro.com.